Refund policy

ORDERING POLICIES

Fresh Collection do accept returns and customers are responsible for shipping fee associated with return items which must be made within 5 business days of the delivery date. Please be sure to consult the size chart on the item before checking out because everything about the sizes are on their for each size from S to XXXL. Worn items are not eligible to be exchanged. 

 

EXCHANGES; Please email hello@FreshCollection.org in order to receive exchange instructions.  Please fully ensure your order is correct BEFORE checking out because Exchanges on limited release  items are not guaranteed.

 

Any return exceptions will be refunded via store credit in the form of a Africa Is Dope e-Gift Code. Credits are processed within 5-10 business days of your item(s) delivery to us. Exceptions are not guaranteed and are to the discretion of our leadership team based on inventory, current shipping times, and availability of limited release  items. Worn items are not eligible to be exchanged. 

 

Order alterations generated by Africa Is Dope will be accompanied by an email to the address used to place the order and refunded via E-gift Code, in the case of unavailable or cancelled items. 

 

Africa is Dope may offer discount codes during special holidays. Africa Is Dope is unable to add discount codes to orders after they have already been placed, and no more than one code can be used on a single order.